Guaranteed Ride





The Commute!VA Ride Home Rewards Pilot Program (the new Guaranteed Ride Program)  is a partnership with DRPT. Effective May 1, 2022, all Guaranteed Ride requests must be made in the TRAFFIX App.

Many people drive alone to work because they worry that by sharing a ride or riding the bus, they will not be able to get home when an unexpected crisis occurs and they need to leave work early or unexpectedly work overtime.  If you worry that if you don’t have your car at work you will be stranded at work when you receive that dreaded phone call saying you need to pick up your sick child at school, or the good news call that your child or grandchild is about to be born.  Don’t worry.  There is a service that will get you from work to your home or parked car.

If you are a full or part-time employee and use a carpool, vanpool, or ride transit to commute to work the Commute!VA  Ride Home Rewards will get you home when one of life’s unexpected events happen.

Whether it is an unexpected family emergency, unscheduled overtime, sick child at school, an elder parent needs assistance, or you become ill at work, we have your ride home covered.

There are eligibility requirements, so be sure to read the Participation Guidelines before you need the service.

Eligibility requirements in include the following:

The service is available Monday through Friday between 8:00 am and 5:00 pm, excluding federal and state holidays as listed in the Participation Guidelines. All rides must be requested by 5pm.  A ride may take place after 5pm, but no later than 10pm.

Commute!VA and Commute!VA Ride Home Rewards are programs provided by the Virginia Department of Rail and Public Transportation (DRPT) in partnership with TRAFFIX, a service of Hampton Roads Transit.